ALL ITEMS ARE MADE TO ORDER UNLESS OTHERWISE SPECIFIED. TURN AROUND ON ITEMS GENERALLY RUNS 3-6 WEEKS, WITH SOME EXCEPTIONS. IF YOU NEED AN ITEM TO ARRIVE TO YOU BY A CERTAIN TIME, BE SURE TO LET US KNOW.
- All orders are shipped via the USPS. Domestic orders will be shipped with Priority Service and International orders will be shipped First Class. If you are an international customer and you would like a tracking service for your package, contact us before purchasing.
-Please note that shipping charges are the full responsibility of the buyer. Under no circumstances will Bow + Arrow refund the cost of shipping.
HOW DO I CARE FOR MY NEW JEANS?
- All of our denim has been washed and dried prior to cutting to ensure that you won't have to worry about shrinkage. That said, we select denim based on it's ability to stretch and 'recover', meaning that you shouldn't need to wash and dry it in order to maintain a perfect fit. We recommend that you ONLY wash your jeans when they really need to be washed. The fewer cycles in the wash and dryer that your jeans endure, the longer they will last. We end up washing ours about every six weeks, and we wear them everyday.
DOES BOW + ARROW WHOLESALE TO RETAILERS?
-Bow + Arrow offers wholesale to qualifying retailers in the US and abroad. If you are interested in carrying our items in your retail space, contact us for line sheets and specifics.
WHAT IF I HAVE AN ISSUE WITH MY ORDER OR I WANT TO RETURN IT?
-Please contact us right away. Because our items are made to order or produced in small runs, we do not accept returns or offer refunds.